consolidation loan nelnet student

Students, parents rushing to consolidate loans before deadline

College students and parents are clogging phone lines and rushing to Internet sites in a scramble to refinance college loans before a sharp interest rate increase this weekend.An almost 2 percentage point interest rate increase for federal student loans kicks in Saturday, and advisers say that not refinancing could cost thousands of additional dollars in interest in the decades after a student enters the work force.Tim Bornemeier, managing director for Lincoln-based student loan company Nelnet, said Thursday he’s been seeing a "record-setting amount of calls."Bornemeier said Nelnet has seen a steady increase in call volume over the last six to seven weeks.He said operations have gone smoothly, as most people calling have been prepared and fairly well-educated about the process. Nelnet was prepared, too, as Bornemeier said the company added 100 people to its workforce over the past few months to deal with the increased consolidation business.Bornemeier said Nelnet, which is one of the largest student loan consolidators in the country, this year expects to exceed the more than $4 billion in loan consolidations it did last year.Other loan agencies also are experiencing high demand.For-profit Sallie Mae, the nation’s largest student loan holder and one of Nelnet’s main competitors, is on pace to meet or exceed last year’s late crush of student loan consolidations, said Pat Scherschel, the company’s vice president for loan consolidation.At the Missouri Higher Education Loan Authority, the nation’s 12th largest student loan holder, calls were coming in at a clip of up to 15 a second, contributing to a tenfold increase in applications for student loan consolidations, said Raymond Bayer Jr., the agency’s interim executive director.Nonprofit student loan agencies in states including Iowa, Indiana, Ohio and Texas also have seen sizable increases in their applications as the rate increase approaches, said Alexa Marrero, spokeswoman for the Education Finance Council, an association of nonprofit secondary student loan marketers.The federal government adjusts interest rates on its student loans each July 1 based on a formula tied to the yield on short-term Treasury bills.The variable rate on a common Stafford loan dipped to as low as 2.77 percent for students in the 2004-2005 school year and 3.37 percent for graduates already making repayments.

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Nelnet data tape containing information on 188,000 customers lost by UPS

Lincoln-based student loan provider Nelnet Inc. says a computer data tape containing the personal information of as many as 188,000 customers has gone missing.The company said the tape, which included data on loans serviced by Nelnet that previously were serviced by the College Access Network between Nov. 1, 2002, and May 31, 2006, was in possession of United Parcel Service and cannot be located.Lynnette McIntire, a UPS spokeswoman, said that while UPS cannot locate the tape, the company has no indication that the tape "has gone outside the UPS system."McIntire said UPS is working to allay any concerns Nelnet might have."Obviously this is extremely rare for us, and we feel terrible about it," she said.Ben Kiser, a Nelnet spokesman, said the tape originated from a Nelnet office in Aurora, Colo.Kiser said UPS notified the company in writing July 10 that it could not find the tape.Asked why Nelnet did not inform the public about the missing tape until a week later, Kiser said: "We are proceeding quickly, but in a sensible manner that ensures that we are in the best position possible to support our customers and follow the applicable state and federal privacy laws".Nelnet in November 2005 took over the student loan servicing and guarantee operations of College Access Network, which is the Colorado state-designated guarantor of student loans and administers the federal Family Education Loan Program, providing federal Stafford, PLUS and consolidation loans to students and parents through private lenders. Nelnet said it is notifying its potentially affected student loan customers, as well as other lenders whose customers may be affected.

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